PeopleWiz designed and deployed the HR processes spanning across the employee lifecycle at Venture Center (VC) . PeopleWiz continues to be VC’s HR Partner for their people management needs.
The Venture Center (VC) is the trademark of Entrepreneurship Development Center, a not-for-profit company hosted by the National Chemical Laboratory, Pune, India. The Center is a technology business incubator specializing in technology startups offering products and services exploiting scientific expertise in the areas of materials, chemicals and biological sciences & engineering.
Due to the diverse nature of its work, VC hires employees from different backgrounds and in different types of employment like permanent hires, volunteers, trainees, and consultants.
With varying HR policies for different set of professionals, the management’s time spent on addressing employee queries and grievances was considerably high. The management felt the need to carry out a complete review of HR policies to ensure relevance and alignment to VC’s HR philosophy.
It was felt that a performance management scheme that is closely linked with the Organizational goals and perceived as fair by the employees needs to be developed.
During initial diagnosis, PeopleWiz consultants realized that Venture Center had a positive work environment that celebrated learning and sharing of knowledge. Structural clarity, role clarity and development of middle management layer were needed to ensure that the organization continues to support the strategic objectives.
The challenge was to retain the positive atmosphere and yet create a performance culture that differentiated performance and rewarded results. Clear linkage of performance assessment to salary increments and incentive mechanism was needed. The policies had to be designed, articulated and communicated in a way that the employees perceived them as fair and just.
- HR Process Design: PeopleWiz‘s approach was to work closely with the employees aswell as management to analyze current HR processes and evaluate their effectiveness and ease of implementation. Best practices in Employee development, rewards, compensation and benefits that were suitable for a mid sized not-for-profit organization were studied and adapted for Venture Center. With an objective to deploy scalable HR processes, PeopleWiz Consulting crafted the basic framework of policies supporting the new organization structure. Extensive employee communication was planned and carried out to share the newly crafted policies, address queries and incorporate any employee feedback.
- Performance Culture: To strengthen the performance driven culture, PeopleWizdesigned Performance Management System that linked individual goals to organizational goals. Incentive scheme based on achievement of individual and organizational goals has been created that provides a direct link between organization’s performance and incentive payouts. Goal setting, feedback and review process has been defined. Goal setting was also carried out for all the key positions in the organization.
- Capturing of employee voice as an input for designing HR policies and a two-way communication while rolling out HR initiatives has created a simple yet effective HR policy framework that is understood by all and is easy to implement. The participative approach has ensured that there is acceptance of the policies and appreciation of management efforts.
- A clear method of performance assessment and a visible link to performance and incentive of employees has built employee confidence. One of the most sensitive and fragile process of managing annual compensation revision has been successfully streamlined.
“HR management in non-profit entities poses unique challenges and has many more dimensions than for-profit companies. In PeopleWiz, we found the HR partners who invested time and efforts in understanding our organization, its mission, our HR philosophy and strategy before coming out with recommendations that were not only practical, realistic and beneficial to both management and employees, but also were benchmarked to best practices followed in other professional organizations. Our continued engagement with PeopleWiz is a testimony of the value they have added to our organization” Dr Premnath Venugopalan,
Founder Director, Venture Center